Windows Troubleshooting Wiki: TOC, VTOC, Home Forum: Home, General See also  Logos Help Center (LHC)    LHC Free Support: Stable Releases  Verbum Help Center (VHC)    VHC Free Support: Stable Releases  Logos Release History  Quick Installation onto multiple computers  Install in different folder or drive  Installation and Indexing Questions  The Logos 10 Beta Program This page is designed to help with problems you may experience running Logos.

Markdown Support The Media Tool supports the following Markdown syntax (provided the font being used supports them).

Lectionary and Harmony Support For version 5.1+ Wiki: TOC, VTOC, Home Forum: Home, General Page Contents Dynamic text Syntax Bible Harmony support Lectionary support Dynamic text {{dtext ref=Jn 1:1 }} The big feature driving the Lectionary and Harmony support is the addition of a {{dtext ...}} syntax.

Sermon and Illustration Support Wiki: TOC, VTOC, Home Forum: Home, General See also Personal Books Page Contents Feature Syntax Explanation Sample Documents Feature The Personal Book (PB) compiler implements a syntax for Sermons and Illustrations, and you can include slides and handouts.

Alternative for supported Stable releases is email to Tech Support, see Contact for email address.

ProcDump Wiki: TOC, VTOC, Home Forum: Home, Gen, L4, Mac4 If instructed to by Tech Support, please follow these instructions to create a crash dump of Logos 4: Download and unzip “procdump.exe”.

Alternative for supported Stable releases is email to Tech Support, see Contact for email address.

Creating a Crash Dump with ADPlus If instructed to by Tech Support, please follow these instructions to create a crash dump of Logos 4: Install the Debugging Tools for Windows (32-bit version) Download and install from http://msdl.microsoft.com/download/symbols/debuggers/dbg_x86_6.11.1.404.msi If prompted to choose a “Complete” or “Custom” install, choose “Complete”.

Note: If using stable release, before uninstalling, please contact Logos Tech Support if the program does not seem to be functioning properly.

Line Breaks To add a line break to a stream of text, use two backslashes (\\) with a space on either side

Here are some solutions: 1) First, the most common solutions offered by Logos Support http://www.logos.com/L4/support/unabletoconnect 2) Expired security certificates If you’ve checked all of the Logos suggestions, and that didn’t help, another more obscure possible cause is that you’ve got expired security certificates that are causing your machine to view the Logos server as non-trustworthy.

Forum link: http://community.logos.com/forums/ Status: invalid If problem is not resolved, please provide logs, or contact Technical Support at tech@logos.com.

Verbum Help Help Center (VHC) includes How-to-Enable-and-Submit-Log-Files with Mac selection box.

Support Info with publication/file details specific to Logos.

Faithlife Status – Check server issue(s), or follow @FaithlifeDevOps Using the Forums for friendly discussions about Faithlife stuff LBS Platform Feature Comparison: Desktop, Mobile, Web Blogs & News – General Interest & Products by Faithlife Corporation Contact – Faithlife email addresses & phone numbers FAQ : Faithlife, Ebooks, Logos, Verbum, Notes, Connect, Privacy Policy, Faithlife Study Bible, Faithlife TV, Lexham Press, Terms of Service Faithlife Feedback – Help Prioritize Development : Announcement Desktop App Issues Logos Support (LS) + Verbum Support (VS) LS Desktop + VS Desktop LS Support FAQ + VS Support FAQ LS Free Support + VS Free Support LS Optimizing + VS Optimizing LS Remote Assistance LS Report a Problem – PC & Mac VS Report a Problem – Mac VS Report a Problem – PC LS Installing + VS Installing Installing & Indexing Questions – PC & Mac Diagnostic Logging – PC & Mac Screenshot – PC & Mac Windows Screen Reader – PC Windows Troubleshooting

support@logos.com – general support, customer service?

Forum link: http://community.logos.com/forums/t/31215.aspx Status: resolved Checking on status of review of dump file and log files by tech support/development——support says this is resolved.

Quick Installation onto Multiple Macs Logos, Verbum, & Noet application releases prior to 7.18 cannot login to Faithlife servers as of 10 Dec 2018 Wiki: TOC, VTOC, Home Forum: Home, General   Logos Desktop      Logos 9 Desktop      Logos 8 Desktop      Logos 7      Logos 6      Logos 5      Logos 4 See Also  Logos Help Center    Installing and Updating (Desktop)  Verbum Help Center    Installing and Updating (Desktop)  Install in different folder or drive  Keyboard Shortcuts For Mac  Logos Release History     Logos Downloads Archive  macOS Troubleshooting     OS X Troubleshooting Page Contents Disk Utility Restore (Supported – saves all downloading and indexing) Time Machine Duplication (Supported – saves all downloading and indexing) Copy Logos Resources to macOS (Supported – saves resource downloading) Duplicate Logos Mac Installation (Not Supported – may save all downloading and indexing) NOTE: These instructions only apply to

Forum link: http://community.logos.com/forums/ Status: invalid If indexer crash has not been resolved, please provide logs or contact Customer Support.

New Features for Mac Home Page Implemented support in Customize menu for drag to reorder Home Page ribbon.

Forum link: http://community.logos.com/forums/ Status: pending Lawrence – Please contact Customer Support at 800-875-6467 for assistance.

Added support to add a Favorite to a folder when it is selected.

Added support to add a Favorite to a folder when it is selected.

Forum link: http://community.logos.com/forums/ Status: invalid – Log files or crash dump are needed (post on forum or with tech support staff).

Software version:4.0d Reported by Cheryl Gay System Specs: Desktop | Windows experience index 5.9 | ATI HD 5770 Forum link: http://community.logos.com/forums/ Status: invalid Cheryl – I recommend contacting Customer Support for assistance.

PC Text Comparison can select and copy individual verses, but Mac needs workaround using Print/Export Logos: The Windows edition gets text selection “for free” from the system-level control used to display the comparison grid.

Bug Report Wiki: TOC, VTOC, Home Forum: Home, General Forum Bug/Crash reports In order to create the most effective bug reports for technical support issues on the forum, please submit a formatted report.

[Update: I couldn’t figure out how to upload files using this bug report editor in IE browser, so I will try e-mailing it to tech support.]

FAQ Frequently Asked Questions Wiki: TOC, VTOC, Home Forum: Home, General See also  Faithlife Support  Remote Assistance  Report a Problem  Windows Troubleshooting  MacOS Troubleshooting Installation and Indexing See Installation and Indexing FAQ Problems  Help!

If the program continues to crash, please enable logging and post logs on the Logos 4 forum, or contact customer support at 800-875-6467

Importing Implemented support for importing Sermon Files from Libronix DLS.

New Features Guides Added new help tips to guides when they are empty.

If Logos still won’t start, contact Customer Service or file a report on the Logos Forum for your version of Logos e.g.

New Features (with purchase) Bible Sense Lexicon Bible Facts: Events Bible Facts: “Referred to as” section Bible Word Study: Phrases Bible Word Study: Sense Clause Search Exegetical Guide: Senses Information: Show Referent Sermon Starter Guide Speaker Labels visual filter Timeline Timeline Events visual filter Topic Guide New Features (free) Bible Facts (replaces Biblical People, Places, Things) Bible Facts: People now includes anonymous people and groups Bible Word Study: Roots (requires reverse interlinears or morph Bibles) Bibliography Documents Documents menu with advanced columns, sorting, and filtering Exegetical Guide: Syntactic Force (requires Lexham Syntactic Greek NT) Guides menu with advanced columns, sorting, and filtering Information: Show Translations Library: Community Ratings & Tags Library: Filter by collection Locked Book Previews Passage List: Memorize Root Search (requires reverse interlinears) Search Helps Search: Results show highlighting

If I could limit the number of verses theese windows automatically open, this would maybe help.

Wiki Help Formatting Text For help styling text, lists, and links, see Basic Wiki Formatting Semantic Wiki Check out the Semantic Wiki.

Horizontal Lines Horizontal lines provide a rudimentary way to separate the text above the line from the text below the line.

Command line arguments Wiki: TOC, VTOC, Home Forum: Home, General Command line arguments are switches and commands that can be passed to the Logos program when starting it up.

To use Logos with a screen reader, you must first turn accessibility on: Launch Logos Type Alt + D to set the keyboard focus to the Command Box Type Set Accessibility to Yes Restart Logos Supported Areas in Logos The following areas currently have Accessibility support.

Install in different folder or drive Wiki: TOC, VTOC, Home Forum: Home, General See also Logos Help Center    Installing and Updating (Desktop) Verbum Help Center    Installing and Updating (Desktop) Install Logos for multiple users Quick Installation onto multiple computers Quick Installation onto Multiple Macs  Page Contents Windows Custom Installation Move to a different drive macOS & OS X Customize Application Installation Relocate your folder with Resources, Indexes, ...

Unsupported Obsolete Applications Wiki: TOC, VTOC, Home Forum: Home, General   Logos Desktop App      Logos 9 Desktop App      Logos 8 Desktop App      Logos 7      Logos 6      Logos 5      Logos 4      Libronix Faithlife Free Support     Minimum System Requirements Logos Downloads Archive Logos Release History Logos, Verbum, & Noet application releases prior to 7.18 cannot login to Faithlife servers as of Mon 10 Dec 2018 so resources cannot be downloaded/updated nor user document(s) download/upload/sync.

Definition lists are also supported.

Keyboard Shortcuts For Mac Wiki: TOC, VTOC, Home Forum: Home, General, Logos Desktop See Also Logos Help Center Keyboard Shortcuts Verbum Help Center Keyboard Shortcuts Logos Help includes Keyboard Shortcuts (Mac) and Verbum Help includes Keyboard Shortcuts (Mac) Sign In tip: launch Logos, then quickly press and hold command key until Sign In appears (release command key), then click “Work Offline” OR Sign in (opens to blank layout) Right Click option: while pressing Control key, Click (or tap track pad), then release Control key Logos specific Shortcuts Shortcut Action Backspace Clear Page in Presentation Mode Left arrow Previous Resource Right arrow Next Resource Command-D Add current location to Favorites Command-F Find (in this panel) Command-K Apply Highlighting Command-L Show Library Command-P Print/Export Command-R Read Aloud (Toggle start – stop) Command-W Close current panel Command-[ Back in History Command

Logos 8.12 Beta 2 Version: 8.12.0.0009 Released: February 18, 2020 Bug Fixes Guides Fixed a crash when running a guide when the Logos Help resource has been previously hidden.

Bug: Crash when do search in Logos 4 Help Summary I typed in “Zoom” or any text in Logo4 Help search text box, and click the ‘search’ arrow button; then the Logo4 crash and close (after Update of Logos4 Help file) Software version: 4.0 SR-7.

How to ask for help Wiki: TOC, VTOC, Home Forum: Home, General The Logos forums are full of people who are willing to help with any question or problem you might have with Logos.

Logos Downloads Archive Wiki: TOC, VTOC, Home Forum: Home, General   Logos Desktop App      Logos 9 Desktop App      Logos 8 Desktop App      Logos 7      Logos 6      Logos 5      Logos 4 See Also  Faithlife Free Support     Minimum System Requirements  Logos Help Center    Installing and Updating (Desktop)  Verbum Help Center    Installing and Updating (Desktop)  Logos Release Notes     Desktop Commands  Logos 9 Release Notes     Logos 9 Commands  Logos 8 Release Notes     Logos 8 Commands  Logos 7 Release Notes     Logos 7 Commands  Logos 6 Release Notes     Logos 6 Commands  Logos 5 Release Notes     Logos 5 Commands  Logos 4 Release Notes     Logos 4 Commands  Logos Release History     Unsupported Obsolete Applications  Quick Installation onto multiple computers  Quick Installation onto Multiple Macs Unsupported Stable Logos & Verbum versions may be unable to utilize newer resources (worse case scenario

This issue is in Apple’s code, and we have contacted them for support to fix it in the future.

Logos 8.10 RC 1 Version: 8.10.0.0028 Released: December 10, 2019 New Features Help Cards Help Cards now contain a “More” link that will either open up a Help article from the Logos Help resource or a support article on the web.

Improvements Data Type Added new data types for new resource support.

Proclaim Church Presentation Software Download Download Follow Proclaim Facebook Blog Twitter Instagram Support Help Proclaim is a collaborative church presentation software.

Forum link: http://community.logos.com/forums/t/27367.aspx http://community.logos.com/forums/t/27446.aspx http://community.logos.com/forums/t/27503.aspx http://community.logos.com/forums/t/27517.aspx http://community.logos.com/forums/t/27646.aspx Status: confirmed Working Solution: From Dave Hooton This is the solution that Tech Support have found:- Delete the NASB95.logos4, NASBOT.lbsrvi, NASBNT.lbsrvi, KJV1900.logos4, KJV1900NT.lbsrvi, and KJV1900OT.lbsrvi files.

Previews are currently enabled for the following document types: Clippings Notes Prayer Lists Bug Fixes Help Removed Help panel since the updated Help file is available and best viewed as a Logos resource.

Smart Tags are not supported in Mac versions of Office.

Wildcards Logos supports the wildcards * and ?.

Video Resources Added initial support for video resources.

Bug Fixes Added support for [FullBookName], [ShortBookName], and [ChapterNum] in Header and Footer in custom Copy Bible Verses style.

Logos Now New Features Fuzzy Bible Search See (Thread) and Help File for more info.

Bug: Power Lookup omits footnotes on last line If the footnote is on the last line of text in the current panel, the Power Lookup panel omits it.

If publisher licensing allowed for mobile use, then the resource(s) can be used on mobile apps OR Biblia OR Web Apps: Logos & Verbum (Note: Libronix is no longer supported by Faithlife, which included shut down of their cloud services on 1 Oct 2017.

Android Reader 5.2.1 New Audio playback speed setting (Android 6 only) Line spacing setting Audio-only resource position syncing The app locale will match the device locale (for supported languages) Chinese (Hong Kong) and Korean locale support Improved Audio-only resource list view Prayer Lists can now be renamed Scrolling view is now the default on phone devices Updated fonts Fixed Two-finger scrolling now works when scrolling up Highlight dialog buttons are now in the correct order Missing localization strings

Android Reader 24.0.0.0053 New We’ve extended support for Factbook cards with additional card types and Factbook tags.

New Features COM API Added ‘Version’ support.

New features include media and service item type filters, organization based on the media series, various different views, and an improved UI Audio fading; Audio will now fade out when stopping background audio In App help links to support pages have been added to the Help menu The Proclaim logo has been updated Toast messages that link to a media browser search have been enabled Bug Fixes A crash related to the import/Export presentation tool has been fixed Fixed a UI bug on Windows related to the Import/Export presentation tool Hebrew text is now rendered correctly instead of backwards Using higher resolution thumbnails; thumbnails should now look better and less pixelated

Logos 8.10 Version: 8.10.0.0028 Released: December 17, 2019 New Features Canvas Tool Added support for Right-to-Left text in the Insert Passage function.

Detailed Search Help Wiki: TOC, VTOC, Home Forum: Home, General See also  Search HELP  Morph Search  New Search HELP  New Detailed Search HELP  Search Fields  Datatypes  Language Match Commands  Logos Basic Search  Logos Bible Search  Logos Morph Search For use with Logos 9 and older versions.

Logos Running Slowly Wiki: TOC, VTOC, Home Forum: Home, General Tips from the Forums  This might help you with slow performance  Better Video Cards Do Make a Difference  Slow speed See also  Speeding up responses Is Logos running unacceptably slowly for you?

Proclaim – Church Presentation Software Download Download Follow Proclaim Facebook Blog Twitter Instagram Support Help Marketing-Blurb: Proclaim is super simple.

Logos 8.8 Beta 3 Version: 8.8.0.0020 Released: September 10, 2019 New Features Keyboard Switcher Added support for resources that have milestones in Hebrew and Greek.

Sermon Editor Many under-the-hood improvements to data loading and undo support.

Logos 7.5 Logos 7.5 (7.5.0.0031) was released on Monday, March 20, 2017 Logos Now New Features Media Tool Added support for user media uploads.

name | parameter1=value1 | parameter2=value2}} Use three brackets to supply parameters on separate lines. {{{?

Thread Text Comparison Fixed a bug that caused some rows of text to not line up.

Logos Now New Features Media Tool Added support for user media bulk uploads.

Logos 8.9 Version: 8.9.0.0023 Released: November 12, 2019 New Features Guides Added new help tips to guides when they are empty.

Thread, Thread, and Thread Text Comparison Fixed a bug that caused some rows of text to not line up.

Bug: Line spacing not preserved in notes Pressing <Enter> within a Note introduces double spacing.

Personal Books Added support for right-to-left language display.

Help “Find” results will no longer be concealed by the Find box.

Resolved a bug that resulted in Bible inline search being unavailable for a Bible that doesn’t support morph search.

Logos 4.6c New Features Importing Implemented support for importing Sermon Files from Libronix DLS.

Android Reader 5.1.0 Stable New Features Create and sync Prayer Lists with Logos Bible Software and Faithlife.com Create and share quotes and slides with Visual Copy Create clippings of notable passages for study and review View and explore Biblical maps on your device with Atlas (may require resource purchase) Chinese (Hong Kong) and Korean localization support Restyled UI based on Google’s Material Design Bug Fixes Fixed an issue with line leading on devices running Android 6

New Features Print/Export “BibTeX” and “RIS” file formats are supported for bibliography exports of Clippings and Collections.

Bug Fixes Fixed Crash that could occur when deleting resource(s) and pressing Enter in places where the resource list supports multiple selections, such as Text Comparison.

Search HELP Wiki: TOC, VTOC, Home Forum: Home, General See also  New Search Help  Detailed Search Help  Morph Search  Search Fields List  Syntax Search A quick reference to the features of Bible, Morph and Basic Search.

Semantic Wiki EdgeWiki supports semantic markup and querying similar to that used by Semantic MediaWiki (“SMW”).

See this post for the exact steps to be used per Tech Support.

QUESTION_1 ‘lines=number’ is optional.

New Page (How to view in-line Strong Concordance numbers) Greetings.

This helps you get started with sermon prep by suggesting an outline based on a passage and/or theme.

New Features Reading Plans Added support for Group Reading Plans utilizing group memberships from Faithlife.com.

Android Reader 5.14.5 New The Courses tab has been added to the Biblia app Bible fallback support (for ref.ly links to unowned Bibles) Improved Android Documents menu icon is too light Fixed Reading Plans are now generated in Spanish in the Biblia app Problem opening certain sermon documents Verse links in Sermon Documents are not blue Verses in Sermon Documents don’t stay within boundary lines Sermon Document indents don’t work properly with Headings Offline audio stop / playback Offline audio track switching Audio playback restart after a network reconnect Audio track title mismatch problem while loading a new track Some Bibles are not available in the Text Comparison tool Crash when changing audio playback speed App icons disappear from the Android Home page after an upgrade Biblia’s Sign in / Register text is missing localization text Crash when using visual copy from read view The “Forgot Password” link doesn’t work in non*Logos apps Note text is no

Previously, the resources that would be searched in were only those that supported the selected morphology.

Bug: In Help, “Layouts” link goes to a null header with no content The “Layouts” link in the Help file goes to a heading that says Layouts and has another Layouts link as a subheading.

New Features Personal Books Support for hyperlinks created in Word has been added.

Android Reader 9.2.0.0026 New Add support for “Save to Passage List” from Factbook.

To help clarify the text it includes maps, family trees, line drawings, diagrams, and charts.

Above descriptions are from: Logos Help Logos Help (2022).

Table of Contents | Help file sequence MJS test page Wiki: TOC Forum: Home Documentation Help: Getting Started | What is Logos?

If necessary, contact Customer Service if you are missing a particular resource you have a record of purchasing.